quarto Terms of Use

When you create an account on our quarto platform, you enter into an agreement with us about how we operate, what you can and cannot do, and how disputes get resolved. These terms set out the legal foundation for your use of quarto — our sportsbook (Liga 1, Piala AFF, Champions League markets), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

We have written these terms in plain language. We explain what we expect from you, what you can expect from us, and what happens if either party breaks the agreement. Our quarto platform is available only where local law permits — you are responsible for verifying that your access complies with your jurisdiction's regulations.

By accessing quarto, you agree to these terms. If you do not agree, you should not use our platform.

Account Opening and Your Responsibilities

We require you to provide accurate personal information when you register on quarto. You must be of legal age in your jurisdiction to access our services — we do not specify a single global age requirement because age laws vary by region. During registration, you supply your email, phone number, and a payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet). We verify this information against our fraud-detection system and may request additional identity documents.

You are responsible for keeping your quarto password and account credentials confidential. If you believe your account has been compromised, contact us immediately via our in-app support or email. We will not hold you liable for unauthorized access if you notified us promptly of the compromise. However, we reserve the right to freeze your account during our investigation.

You may not share or sell your quarto account

Your account on our quarto platform is personal and non-transferable. Account sharing, multi-accounting, or selling credentials violates our terms and can result in permanent suspension.

Deposits, Withdrawals, and Our quarto Payment Policy

We accept deposits through five core payment methods on quarto: mobile banking, local payment, online payment, e-wallet, and Indonesian bank transfers (mobile banking, local payment, online payment, e-wallet). There is no minimum or maximum deposit — we set limits based on your account tier and payment method. Your first withdrawal from quarto requires identity verification (KYC). We cross-check your name against your payment method; mismatches trigger a manual review that may delay your payout by one business day.

Once your quarto withdrawal request is submitted, we process it within standard banking windows. mobile banking and wallet transfers (local payment, online payment, e-wallet) typically settle within minutes on our quarto system. Bank transfers to mobile banking, local payment, online payment, or e-wallet accounts complete within one business day, depending on banking hours in your region (Jakarta, Surabaya, Bandung, Medan timezones). We do not guarantee settlement times — delays may occur due to bank processing, holiday periods (Idul Fitri, Idul Adha, Imlek), or system outages beyond our control.

If your withdrawal is declined by your bank or payment provider, we return the funds to your quarto balance within 24 hours. You can then retry the withdrawal or choose a different payment method on quarto.

Note: Funds on quarto are held in trust for you. We do not commingle player funds with operating capital, and we maintain reserve requirements to ensure all withdrawals can be processed.

Bonuses and Promotional Terms on quarto

We may offer promotional bonuses to new or returning users on quarto. All bonus terms are displayed at the point of offer — there are no hidden conditions. Bonuses typically carry playthrough requirements, meaning you must wager the bonus amount a specified number of times before you can withdraw it. Playthrough rules vary by promotion on quarto; check the bonus details before accepting.

Bonuses on quarto are non-transferable and cannot be withdrawn as cash — you can only withdraw earnings from bonus-funded bets once playthrough conditions are met. If you close your account before completing playthrough, any remaining bonus is forfeited.

Settlement and Dispute Resolution on quarto

All sportsbook bets on our quarto platform settle based on official league results. For Liga 1, we use official Indonesian Football Association (PSSI) results. For Piala AFF and Piala Asia, we reference official AFC results. For Champions League and other international matches, we use official UEFA and league records. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger on quarto) settle based on the outcome dealt by our certified RNG and live dealers. Slots on quarto settle based on spin results from our audited random-number generator.

If you believe a settlement on quarto is incorrect, you have 30 days to file a dispute. Submit your claim through your account dashboard or contact our support team with the match ID, bet date, and your complaint. We investigate disputes within five business days and respond with a final decision. If we agree an error occurred, we correct your balance immediately on quarto. If we disagree, we provide a detailed explanation and our decision is final.

Void bets on quarto: If a match is cancelled before kickoff or a player withdraws before a hand begins, we refund the stake as a void.
Partial bets on quarto: If part of your bet is voided (e.g., one leg of a parlay settles early due to postponement), we recalculate your return on quarto with the remaining legs.
Abandoned matches on quarto: If a match is abandoned and not replayed within 14 days, we void the bet and refund the stake to your quarto account.
Suspended markets on quarto: If we suspend a market due to suspicious activity or regulatory concern, all open stakes are refunded to your quarto balance.

Prohibited Activities on quarto

You agree not to engage in the following on our quarto platform: collusion or chip-dumping with other users; use of automated bots or scripts to place bets; money laundering or structuring deposits to evade reporting; exploitation of system glitches; harassment of our support staff; or any form of fraud. Violation of these prohibitions can result in account suspension or permanent ban from quarto.

We reserve the right to suspend your quarto account immediately if we suspect criminal activity, regulatory violation, or breach of these terms. Suspension may occur without notice. Funds in your quarto account remain available for withdrawal during suspension, but you cannot place new bets or access games.

Jurisdiction Notice

Our quarto platform is operated from a jurisdiction outside Indonesia. We do not claim to be licensed by Indonesian authorities, nor do we represent that we comply with Indonesian gambling law. Our services on quarto are available only where local law permits. Users in any jurisdiction are responsible for verifying that their use of quarto complies with local regulation. We make no representation about the legality of our services in your region.

These terms are governed by the laws of our operating jurisdiction, not by Indonesian law. Any dispute arising from quarto is resolved through our internal dispute process (described above), and both parties waive the right to pursue claims in court. Our decision under the dispute resolution process is final and binding.

Changes to Our quarto Terms

We may update these terms at any time. We will notify you of material changes by email or in-app notice at least 30 days before they take effect on quarto. If you do not agree to updated terms, you must close your account before the effective date. Continued use of quarto after the effective date means you accept the updated terms.

Our Commitment to Fair Play on quarto

We operate our quarto platform with integrity. Our sportsbook odds are set by professional traders and reflect genuine market prices — we do not artificially limit payouts or restrict winning accounts. Our live-dealer games on quarto employ certified live dealers in multi-camera studios; the dealing process is transparent and auditable. Our slot games on quarto use RNG certified by independent testing laboratories; the results are random and unbiased.

We maintain detailed logs of all bets, games, and settlements on quarto. You can review your full bet history, hand history (for poker and live-dealer games), and settlement records at any time within your account. If you ever question the fairness of a result, you can request an RNG certification report or game log from our support team.

These terms of use on our quarto platform represent our commitment to transparency, fairness, and responsible operation. We expect you to use quarto in good faith and in compliance with local law. If you have questions about these terms or how we operate quarto, contact us through your account dashboard. Our services are available only where local law permits.