quarto Platform Privacy Notice

This page describes what we collect when you use quarto and how we keep that data protected. We at quarto collect personal information only when necessary to operate our sportsbook (Liga 1, Piala AFF, Champions League markets), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets. We process payment details (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to settle deposits and withdrawals securely.

Our quarto platform is built on the principle that your data should be handled fairly and transparently. We do not sell your information to third parties, and we do not use your account history for purposes unrelated to your gaming activity on quarto. This privacy notice explains our practices in plain language.

If you have questions about how we handle your data on quarto, contact us through your account settings or via email. Our services are available only where local law permits.

What Data We Collect on quarto

We collect your email address, phone number, and full name when you register on quarto. We also collect your date of birth to verify your legal age. For payment processing, we collect payment method details — account numbers, wallet identifiers, or QRIS references — but we do not store full credit card numbers on our quarto servers. Payment details are tokenized and encrypted by our third-party payment processor.

When you use quarto, we log your betting activity, game play, and account transactions. We record the date, time, amount, and outcome of each bet or game session. We also capture your IP address, device type, and browser information for security and fraud detection on quarto. We use this data to verify that you are not using multiple accounts, that funds are not being laundered, and that our systems are operating fairly.

We do not collect unnecessary data on quarto

We do not track your browsing history, location history, or personal communications outside quarto. We collect only what is required to operate gaming markets, process payments, and prevent fraud.

How We Use Your Data on quarto

We use your personal information on quarto for account management (login verification, password reset, account closure). We use payment details exclusively to process deposits and withdrawals through e-wallet, mobile banking, local payment, online payment, and bank transfers to e-wallet, mobile banking, local payment, and online payment accounts. We use your betting history to settle bets fairly and to comply with anti-money-laundering (AML) regulations.

We analyze aggregate betting patterns on quarto to detect fraud, identify problem accounts, and monitor market integrity — for example, spotting coordinated betting that might indicate collusion or chip-dumping in our Texas Poker games. We do not use your individual betting data for marketing purposes or to sell predictions about your behavior.

During peak seasons (Liga 1 fixtures, Piala AFF tournaments, Champions League playoffs), we may retain detailed activity logs on quarto to resolve settlement disputes quickly. These logs are deleted after 90 days unless a dispute is pending. Your core account data (name, email, payment method) is retained as long as your account remains open on quarto.

Note: We may process your data to comply with legal requests from law enforcement or regulators. We will notify you of such requests unless local law prohibits notification.

Third-Party Processors and Data Sharing

We share limited data with third-party processors on quarto. Our payment processor receives your payment method details to authorize deposits and process withdrawals. This processor is bound by strict confidentiality agreements and does not use your data for any purpose beyond payment authorization on quarto.

We may share hashed or anonymized account identifiers with our fraud-detection vendor to flag suspicious patterns across multiple platforms. This vendor does not receive your name, email, or direct contact information. We retain the right to share minimal data (account status, bet history) with legal authorities if required by court order or regulatory mandate.

We do not sell, rent, or lease your personal information to marketers, data brokers, or advertisers. We do not share your quarto account data with affiliates or business partners for commercial purposes.

Cookies and Tracking Technology

Our quarto platform uses cookies to maintain your login session and to prevent CSRF (cross-site request forgery) attacks on your account. We set session cookies that expire when you log out. We do not use persistent tracking cookies to follow your activity across other websites.

Some quarto features may use local browser storage (localStorage) to cache your preferences — for example, your preferred language or sportsbook display settings. This data is stored only on your device and is not transmitted to our servers on quarto.

Data Retention and Deletion

We retain your personal information on quarto as long as your account is active. Once you close your account on quarto, we delete your name, email, and phone number within 30 days. We retain hashed payment method references and betting records for seven years to comply with anti-money-laundering regulations — this is a legal requirement, not a quarto business choice.

You can request deletion of your quarto account and associated data at any time by contacting our support team. If your account has an outstanding balance or unsettled bets, we will complete settlement first, then proceed with deletion.

Data Security on quarto

We protect your data on quarto using industry-standard encryption (TLS 1.2+) for all data in transit. Payment information is encrypted both in transit and at rest using AES-256 encryption. Our quarto servers are physically secured in data centres with restricted access. We conduct regular security audits and penetration tests.

Our quarto infrastructure may be located outside your jurisdiction — your data may be processed on servers in regions other than Indonesia. By using quarto, you consent to this cross-border data processing. We maintain the same security and privacy standards regardless of server location.

Your Rights Regarding Data on quarto

You have the right to access your personal data on quarto at any time through your account dashboard. You can download a copy of your data (account details, betting history, payment records) by requesting a data export from our support team. We will provide this export within 10 business days on quarto.

You can request correction of inaccurate information in your quarto account (for example, if your phone number is wrong). You can also request that we limit how we use your data for certain purposes — for example, you can opt out of aggregate fraud-detection analysis on quarto, though this may affect account security.

Changes to Our Privacy Policy

We may update this privacy notice on quarto to reflect changes in our data practices or applicable law. We will notify you of material changes by email at least 30 days before they take effect. If you do not accept updated terms, you may close your quarto account before the effective date.

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Data Processing and Compliance

Our quarto platform processes data in accordance with applicable international privacy standards. We maintain detailed records of all data processing activities on quarto and can provide documentation of our compliance practices if requested. We do not make automated decisions about your quarto account based on personal data — account closures, withdrawals holds, and market suspensions are always reviewed by our compliance team.

We store data in secure facilities and restrict access to authorized personnel only. Our quarto staff who access your data are bound by confidentiality agreements and trained on data protection protocols. If we suffer a data breach affecting quarto, we will notify you within 48 hours and take immediate remedial action.

If you have a privacy concern or dispute about how we handle your data on quarto, contact our support team through your account. We will investigate and respond within 10 business days. If you are not satisfied with our response, you may escalate to the relevant data protection authority in your jurisdiction — we recognize your right to lodge a formal complaint.